Writing
Essays live on this site. LinkedIn is the primary publish and reach channel.
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Steady in the Storm: What Executive Presence Really Looks Like
Executive presence shows up on the tough days: read the room, build trust fast, own your calls, and stay steady under pressure.
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We Didn't Add AI to Our Services. We Rebuilt the Business Around Outcomes.
From guaranteed story points to outcome guarantees: how BSC Analytics rebuilt delivery around TACE, Ariad, and judgment upstream.
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What High Retention Actually Looks Like
What high retention costs in practice: hire for self-reflection and resiliency, quarterly conversations that change how the work runs, and leaders who disagree fast then move.
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The Gate Before the Model
A sequel on AI intake: gates before the model, defined outcomes, and the courage to keep half the backlog out.
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Where Human Judgment Still Wins
On the work that stays with people when tools get better—and why judgment, not speed alone, still decides outcomes.